I recently attended a "Think Feel Know" Taster Workshop hosted by Kinnarps (office furniture suppliers) in Winnersh, Reading, Berkshire.
Apart from the fact that there were lots of interesting and nice people there, and the fact that Charmaine at Kinnarps is always so welcoming, the speaker was very engaging and the presentation thought-provoking.
The main thrust was that there are three main methods of communication:
Think = data,
Feel = emotion, and
Know = instinct.
The speaker gave lots of examples of the 3 communication styles, and I think we could all related to them. To communicate well with a person, it's apparently more beneficial if you communicate using the same mode.
It transpires that I mostly operate in Think mode, which may not necessarily be the same mode as the unlucky recipient who may be bored senseless and suffering from information overload! Hmmm. It will be interesting over the next few weeks to see how the exercises and illustrations used this evening will influence my communicating skills in the future. Positively, I hope. It starts right now.
I'm planning to write some short updates and articles on Human Resources and business-related topics. Sign up to my emailing list (home page) if you would like to receive these. Or send me feedback/suggestions about subjects you'd like me to address.